I have noticed that my insurance company has indicated a refund is due to me for overpayment on my a
Many laws govern how refunds are to be processed.  If you are due a refund, please contact the billing office at 1-800-814-5339 to discuss your account with our representatives.  They will review your claim, process the appropriate paperwork if a refund is due, and forward those documents to Guilford County officials to process your payment.  This process may take 2-3 weeks to complete due to quality controls in place to properly manage our accounts.